Request an Appointment

You can schedule an appointment to see one of our pediatricians during regular office hours:

Monday-Friday: 8am - 5pm

Saturday: 8am - Noon

After Hours: If you have an emergency call 911

 

CALLING THE OFFICE: 

A live receptionist answers the phone during office hours. Four receptionists triage questions and work with schedulers to book appointments as necessary.

MAKING APPOINTMENTS:

Please schedule routine physicals 4-6 weeks in advance (but call the office for an appointment for special situations).

CANCELLATION POLICY:

Appointments are in great demand.
If you are unable to keep your appointment, please give us a 24-hour notice.

PAYMENT:

You are required to provide the patient’s current insurance card at each visit to our office.
Co-pays are due at the time of service. 

 

When Calling Our Office:

  1. Have a pen or pencil ready.

  2. Have a pharmacy number ready.

  3. If you believe your child needs to be seen in person, please call early in the day since appointments fill up quickly.

  4. Please inform the receptionist as soon as your call is answered if your case is extremely urgent. 

  5. If you have an emergency, call the office before you arrive to expedite your care. 

  6. Leave a message with the receptionist if you have a question for the nurse or doctor. Nurses will return routine calls throughout the days; doctors will call back during breaks or after hours.

  7. Let us know when making your appointment if you or your child has special needs (e.g., wheelchair, multiple disabilities, autism) so that we may make arrangements before you arrive.

  8. Please be familiar with the requirements of your health insurance plan (i.e., co-payments, emergency care, hospital care and pharmacy services).

  9. If more than one family member needs to be seen, please be certain to let us know beforehand so that we may allot the proper time for the visit.


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